Solutions Manager

At KLAS, Solutions Managers serve as the strategic owners of our solution portfolios. You will define the vision, shape the roadmap, and lead cross-functional execution to ensure that our solutions drive measurable value for both the healthcare market and our business. This is a highly visible role ideal for those who thrive at the intersection of product strategy, customer insight, and go-to-market success.

What You'll Own

• Product Vision & Strategy:
  Own the end-to-end vision and multi-year strategy for one or more of our existing solutions, balancing customer needs with company growth goals.
• Market Insight & Opportunity Analysis:
  Develop a deep understanding of the healthcare technology landscape. Analyze market trends, segment dynamics, and customer feedback to shape strategic direction.
• Go-to-Market (GTM) Leadership:
  Define and update strategies for positioning, go-to-market (GTM) execution, and solution delivery to ensure maximum impact in the target markets.
• Cross-Functional Execution:
  Work closely with teams across the organization to drive collaboration and ensure financial success and customer impact for designated solutions.
• Roadmap Ownership:
  Drive prioritization of key solution capabilities, pricing updates, and lifecycle decisions. Keep all stakeholders aligned and focused.
• Performance & Growth Metrics:
  Partner with relevant stakeholders to set, track, and meet Key Performance Indicators (KPIs) for financial and operational performance, supporting the company’s business plans and budgets.

• A strategic mindset and a strong sense of business ownership.
• Experience shaping and launching successful products or solutions.
• High comfort with data—customer data, market data, and performance metrics.
• Ability to influence stakeholders and drive solution adoption across the organization.
• Passion for solving complex customer problems in a way that aligns with business priorities.

• 5+ years in product management, strategy, or general management roles.
• Demonstrated ownership of a product line, business unit, or major initiative.
• Experience with P&L management, GTM strategy, or customer adoption planning.
• Bachelor’s or Master’s degree in Business, Strategy, or a related field.

• Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
• Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in-office, Monday - Wednesday.
• Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch once a month, snack room, and more.
• Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
• Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.