Solutions Manager

Pleasant Grove, UT

Full Time

Experienced

As a Solution Manager, you will be responsible for defining the vision, strategy, and roadmap for solutions, ensuring they meet both market demands and our organization's objectives. Your role will encompass market analysis, strategy optimization, cross-functional collaboration, and overseeing the development and quality assurance of our solutions.

Key Responsibilities:

Vision and Strategy: Develop and define the vision, strategy, and roadmap for one or more existing solutions, ensuring alignment with market needs and company goals.
Market Analysis: Continuously assess and communicate an up-to-date understanding of the target market(s), including market size, segments, customer requirements, competitive landscape, and key customer jobs. Use customer feedback to refine and optimize insights.
GTM Optimization: Define and update strategies for positioning, go-to-market (GTM) execution, and solution delivery to ensure maximum impact in the target markets.
Cross-Functional Collaboration: Work closely with teams across the organization to drive collaboration and ensure financial success and customer impact for designated solutions.
Solution Roadmap: Develop and manage the Solution Roadmap document, ensuring that internal stakeholders are aligned on features, pricing, and other updates throughout the solution lifecycle.
Financial & Operational KPI Ownership: Partner with relevant stakeholders to set, track, and meet Key Performance Indicators (KPIs) for financial and operational performance, supporting the company’s business plans and budgets.
Solution Development: Identify opportunities and develop business solutions that address client needs while aligning with the organization’s goals.

Knowledge, Skills & Abilities:

Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency with relevant business tools and systems.
Knowledge of business process optimization and product management practices.
Experience with change management and driving solution adoption.
Familiarity with customer relationship management (CRM) systems.
Ability to influence stakeholders and drive solution adoption across the organization.

Experience:

Several years of experience in product management, project management, or a related role.
Previous experience with P&L management and/or product management.

Education/Certification:

Bachelor's or Master's degree in Business, Management, or a related field.

The base salary for this role starts at $110,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications. We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology. Learn more about us at www.klasresearch.com. We encourage candidates to read this article before applying: https://klasresearch.com/article/hiring-character-first/903

Why Join KLAS Research?
At KLAS, we are committed to fostering a supportive and inclusive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:

Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in-office.
Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch twice a month, snack room, and more.
Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

EOE.

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